Delivery Information

Delivery Tariff

Sureworks.in provides free delivery on above order value of Rs.500. Below order value of Rs.500 delivery charge of Rs.50 will be charged.

 

Delivery Time

Sureworks.in procures and ship within the time specified in product detail page excluding public holidays and Sundays. Our executives will be communicating for the confirmation of delivery time.

 

Stock Status In Stock

Items listed as "In Stock" will be delivered time as 2-3 business days (in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

 

Stock Status Pre-order

Item listed as Pre-order are new launch product which will be released in 2-6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned.

 

Stock Status 2-3 Days

The item is popular and has been sold out. You can however book an order for the product and it will be shipped according to the timelines mentioned in product details page.

 

Stock Status Out of Stock

Item listed as Out of Stock, the item is not available for sale. Use the specification & feature to know once it is available for purchase.

 

Delivery Area

You will be able make your purchases on our site from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address is in India.

 

Shipping Policy

  • Returns including all replacements/pickups are done free of cost.
  • A replacement order is dispatched as soon as the returned item/s has passed product inspection.
  • Currently reverse pick up is operational in areas where we can arrange pick up. Please mail us to check if reverse pick up is available in your area or not.
  • It usually takes about 24 hrs to have the product picked from your place and another 4 days to initiate refund / replacement subject to product inspection.
  • If however your city is not covered or if you will have to send the product on your own to the address mentioned in the return instructions mail. 
  • Once you incur courier charges please email us the scanned copy of the receipt within 10 days of the return.
  • Refunds for courier charges are always in the mode of Sureworks Points which can be redeemed on your future purchase.